- 01
Assessment
Review of the current process, its cost and its failure points. Interviews with the people who run it every day.
Deliverable · scope report and estimate - 02
Architecture
Technical definition: data model, integrations, security and deployment plan.
Deliverable · architecture document - 03
Construction
Two-week cycles with a permanent testing environment and joint review of every increment.
Deliverable · a working version every two weeks - 04
Deployment
Data migration, user training and controlled go-live.
Deliverable · system in production and manuals - 05
Operation
Monitoring, support, evolutive maintenance and monthly availability reporting.
Deliverable · service level agreement